Trouble Registering


If you are trying to register online, in any capacity, sign up for a shift, pre-register for an exclusive presale, etc and get an error message noting your computer is not setup for "cookies" properly and/or stating "your partner code cannot be determined" please follow these SIMPLE steps an in less than 30 seconds it will work properly.


If you have any challenges please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.  and include the exact error message you are receiving. Thank you!


Remember to refresh your screen after you complete these steps.


Internet Explorer Users:


  1. Click TOOLS
  3. Click PRIVACY
  4. Click SITES
  5. Enter website address:
  6. Click ALLOW
  7. back to Privacy - Click ADVANCED
  9. Make sure checks are active for - ACCEPT FIRST PARTY COOKIES & ACCEPT THIRD PARTY COOKIES
  10. Place a checkmark by - ALWAYS ALLOW SESSION COOKIES
  11. Click OK
  12. You are finished! Refresh your screen and you will be able to register and sign up to "save for the future...Cradle to College!"


Mac Safari Users:


  1. Close all browsers.
  2. Open Safari.
  3. Click the Safari menu and select Preferences.
  4. Click the Security icon.
  5. Under the Accept Cookies section, select either Always or Only From Sites I visit. Choosing NEVER will disable cookies.
  6. Click the Red ball in the top left corner to close the Safari Preferences window.
  7. Close and reopen the browser. 


For iPad Users:


  1. From the home screen choose SETTINGS > SAFARI
  2. Tap "Always"

For more details on other Safari settings for IPad see: